Privacy Policy

Skins4cs.com ("us", "we", or "our") is committed to safeguarding your personal information and respecting your right to privacy. This Privacy Policy ("Policy") explains how we collect and process personal data of our Users when they visit our website and utilize our services. If You have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us via email at [email protected].

What Personal Data We Collect

We collect and process information about your use of our website and its services. Personal data we collect from you may include:

Account Data

This is the personal data that you submit or that we collect in order for you to sign up for and use the Service.

Personal Data Collected from Third Parties

We receive User data from a third party, Valve Corporation, when you sign in to our website using your Steam account. Personal data we collect are Steam ID, avatar, and username. This enables us to recognize your Steam community profile and have access to public information about your Steam account, including a list of virtual items you own.

Usage Data

The information collected directly and/or indirectly when you use the Service through the Website includes IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of service use. We collect such information through cookies and other similar technologies. We may also collect information you provide when paying for a virtual item or purchasing a product or service from us, including information required to process your orders with the relevant payment merchant. This may include the transaction amount but will not include your financial information, which is submitted directly to the payment merchant under secure protocols. We also use "Cookies," which are text files placed on your computer, and similar technologies to help us personalize the Service for you, analyze how you use our Service, improve the Service we offer, enhance marketing and analytics, and improve the functionality and performance of the Website and Application. Please see our Cookies Policy for more details on cookie usage.

Transaction Data

Payment operations are carried out entirely through the secure server of our payment service providers. We may only store your deposit and withdrawal history and limited payment information such as the last four digits of your credit card and bank issuer. Transaction data is processed to supply products and services and to maintain accurate records of these transactions. The legal basis for this processing is the performance of a contract between you, other Users, and us and/or taking steps, at your request, to enter into such a contract, as well as our legitimate interests, which include the proper administration of our website and company. By pressing the "Pay" button, you fully accept and authorize payment service providers to process and store your payment credentials for subsequent use in one or more transaction(s) that you initiate with the Company.

Sharing Your Personal Data

We do not sell your personal data. We may disclose personal data to the following parties:

• Payment service providers that we use to process your payments, transfer funds, and handle complaints and queries related to such payments and transfers (these companies may be located anywhere in the world, though the majority are based in the European Union);
• Providers of hosting, maintenance, and security services that we retain to operate the Website (these companies may be located anywhere in the world, though the majority are based in the European Union);
• Advertising and marketing companies that collect Personal Data from various sources to evaluate certain personal factors related to data subjects, conduct marketing research, and provide advertising and marketing services to third parties (these companies may be located anywhere in the world, though the majority are based in the European Union);
• Analytics services providers such as Google Analytics;
• Valve Corporation to process your purchases;
• Government authorities, including tax officials and law enforcement (government authorities from any country, though primarily from European Union member states).

Data Retention

We will retain Your personal data only for the period necessary to fulfill the purposes described in this Policy. In cases of disputes, we will maintain Your personal data for the duration required to resolve such matters.

• Data automatically collected: We will store automatically collected Data for 14 (fourteen) months from the date of Your last Website visit.
• Account data and Transaction data: We will maintain Your Account data and Transaction data only for as long as needed to provide account access. If Your Account remains inactive for 6 (six) months, we will delete these data.
• Contact data: We will retain Your Contact data exclusively for the duration of our communication. Once the communication purpose has been fulfilled, we will delete these data.
• Payment data: We will store Your Payment data for up to 6 (six) years from the date of Product provision. This retention period facilitates consumer dispute resolution and addresses potential issues that may arise.
• Cookie data: The retention period for cookies is specified in the Cookie Policy according to each cookie type.

Your Rights Related to Personal Data

Under the General Data Protection Regulation (GDPR), you have the right to request access to the personal data we hold about you. This includes the right to know what data is being held, its source, and the purpose of its processing. However, we are not obligated to provide this information if doing so would adversely affect the rights and freedoms of others, or if the information is subject to certain exceptions such as national security or legal proceedings.

Rectification of Your Personal Data

Under the GDPR, you also have the right to have inaccurate or incomplete personal data rectified. If you believe that the data we hold is inaccurate or incomplete, you may submit a request for rectification. We will process such rectifications as promptly as possible and notify you once the corrections have been implemented.

Erasure of Your Personal Data

You may request the erasure of Your personal data under the following circumstances:

• When Your personal data is no longer necessary for the purposes for which it was originally collected or processed;
• If You have withdrawn Your consent for the processing of Your data and no other legal basis exists to continue processing it;
• When You object to the processing under specific provisions of applicable data protection laws;
• When the processing is being conducted for direct marketing purposes;
• When Your personal data has been processed unlawfully.

However, certain exceptions to the right of erasure exist. These exceptions include situations where processing is necessary:

• To exercise Our right to freedom of expression and information;
• To fulfill Our legal obligations;
• To establish, exercise, or defend legal claims.

Data Processing Restriction

You also have the right to request restriction of the processing of Your personal data. You may request such restriction if You believe the data is inaccurate or if You have objected to the processing of the data. In such cases, We will notify You if We have disclosed Your data to any third parties, and will inform those parties that the data should no longer be processed. We will also inform You when the restriction on processing has been lifted.

Children's Information Collection Policy

Our Website is not designed for use by children, and we do not knowingly collect or process personal data from individuals under the age of 18.

Personal Data Sharing Practices

To ensure proper functionality of the Website, we may share your personal data with third parties, including:

• Our Contractors and Consultants: We may engage third-party service providers to maintain the Website and may transfer your personal data to them. We ensure these parties are contractually obligated to process your personal data in compliance with this Policy and applicable law.
• Website Hosting Providers: We utilize hosting providers to host our Website on their servers. These providers may have access to your personal data, but only in encrypted form.
• Analytics and IT Service Providers: We employ services from companies that assist us in analyzing Website performance, monitoring your interactions, and protecting against potential external threats. Our current providers include:

• Cloudflare (101 Townsend St, San Francisco, CA 94107, USA): Assists in optimizing Website operation and providing protection. As the United States does not provide an adequate level of personal data protection, standard contractual clauses (SCC) are applied to data transfers.
• Google (Google Ireland Limited, Dublin, Ireland and Google LLC, Mountain View, CA, USA): Provides Google Analytics and reCAPTCHA services. Standard contractual clauses (SCC) are applied to data transfers due to U.S. data protection standards.
• Login4play: Used to identify your Steam community profile and access Steam account information. We share your Steam data with login4play.com for this purpose.

Cookie Policy

Transaction Data

Cookies are small data files that are stored on your computer or mobile device. These files contain specific information, such as your preferred language or site settings, which your browser may retransmit to us when you revisit our Website, depending on the cookie's lifespan.

Which cookies do we use?

The following table provides details about the type, purpose, and expiration time of each cookie we use.

How Can You Disable or Delete Cookies?

Essential and Security cookies are strictly necessary for technical reasons (Technically necessary cookies). These cookies do not require your consent.

Analytics cookies are optional. You can manage them through our cookie settings or by configuring your browser to reject cookies. Specific instructions can be found in your browser's manual. You can also delete existing cookies on your device at any time via browser settings. Here are management links for popular browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Internet Explorer
• Opera
• Apple Safari

Do We Make Updates to This Policy?

Yes, we update this Policy as necessary to stay compliant with relevant laws. The current version will always be posted on the Website, so we encourage you to periodically review it to stay informed of any changes.
Effective Date: March 19, 2025